Cancel Tickets in Ixigo: How to Cancel Train, Flight, Bus, Cab & Hotel Bookings

In this technological era, online bookings like trains, flights, buses, cabs and hotels have made the life of every common person much easier with the Ixigo app. However, there are some occasions when we want to cancel your bookings for emergency reasons. In case you have used the Ixigo app to book your journeys, you can cancel your tickets anytime and get your refund instantly.

What is Ixigo App

Ixigo is one of the most popular and highest-rated apps available to book and manage your travels across trains, flights, buses, and hotels across India. The app allows passengers to have hassle-free ticket bookings with various features like 24/7 premium customer support and live tracking of their bus, train, or flights. Moreover, the Ixigo app is available in various Indian languages to help passengers make the journey much more comfortable.

Features of the Ixigo App

• Gets you updated with Where is My Train Running Status even in offline mode.
• Can set your alarm on the app according to the Train Running Status & predictions.
• Offers no payment gateway fee.
• Allows free ticket cancellation with Instant Refund Policies.
• Includes Train Jugaad feature that allows you to get seat confirmation without getting on the waiting list.
• Can inquire the Indian Railways to get all train timetables and seat Maps.
• The Ixigo app supports various Indian languages, such as Tamil, Telugu, Hindi, Bengali, Marathi, Gujarati, and Kannada.

How to Cancel Tickets in Ixigo App

1). On your Android or iOS devices, launch the ixigo app and sign in to your account.

2). Click the Profile icon at the bottom right corner.

3). Under your profile, choose the My Bookings option.

4). From the list of transport mode options, choose the category where to want to cancel the tick.

Note: Here, in the image below, you can find that we choose to cancel train tickets in the Ixigo app.

5). Now, you will see the scheduled train trip under the My Trips section.

6). Click on the ticket schedule to see the passenger name along with the payment details.

7). Scroll down and click on the Cancel Ticket option under Transaction details.

8). On the cancellation screen, you are notified whether you are eligible to get a full refund after canceling the ticket.

9). Select the particular passenger name to cancel the individual passenger’s ticket or select All to cancel all the booked tickets.

10). Next, select the payment reception method on which you like to receive the refund for canceled train tickets.

11). After selecting, click on the Proceed with regular refund button at the bottom.

12). Confirm the ticket cancellation once again by clicking the Cancel Now button.

13). Now, you will see a Cancellation Successful screen that displays the Passenger name of the Canceled ticket along with cancellation charges and the total refund amount.

Note: You can also check out our guide to canceling your movie tickets on Paytm.

Eligibility for Refund with Zero Cancellation Charges

You can be eligible to get a zero cancellation charge on the Ixigo app using the Ixigo Assured option. However, you have to cancel your train ticket booking at least four hours before the scheduled departure of the train or cancel your booking much earlier before the chart preparation to get a refund without deduction of cancellation charges.

You will get a refund amount on your preferred account within one or two days of canceling the ticket. If you find trouble receiving the refund or any other issues, then click on Still Looking for help. option to contact the customer support team to address your queries.

Frequently Asked Questions