How To Cancel Movie Tickets On BookMyShow App

BookMyShow is one of the renowned online ticket-selling platforms that offers tickets to movies, sports events, concerts, showtimes, and other events. This platform has made the procedure of booking movie tickets very easy, where we can book our tickets and seats all via the Internet. Similar to booking the tickets on BookMyShow, canceling the ticket is a very easy and simple procedure. If you have booked the tickets and you have changed your plan later, no worries! You can easily cancel the movie tickets on BookMyShow.

How to Check If My Movie Ticket is eligible for Cancellation

On booking movie tickets on the BookMyShow app, you have to note that only a few cinemas offer you an option to cancel the booked tickets. So, to check if you can cancel your movie ticket, you can go through the steps below:

1). While you are about to book your movie ticket, you can check the availability of the cancellation policy before the payment process on the BookMyShow App.

2). Check the Ticket booking policy to know whether you can able to cancel the ticket before booking a ticket.

3). If you see the Cancellation Available note mentioned on the policy, then the movie ticket you have booked is eligible for cancellation.

4). Alternatively, you can check the cancellation eligibility in the email confirmation which is sent to you after booking the ticket.

5). For those tickets that are eligible for cancellation, you can get an option to cancel your ticket on the My Orders section on your BookMyShow app.

If you can’t locate the Cancellation Available mentioned on the Booking policy or the received email, then there are more chances that you are not allowed to cancel the booked tickets. As only a few cinemas permit you to cancel the booked tickets, you better check the booking policies for the movie before booking the tickets to avoid uncertainty.

How to Cancel Movie Tickets on the BookMyShow App

1). Launch the BookMyShow app on your Android phone or iPhone.

2). Make sure you have signed in to your account.

3). Hit the Profile tab from the bottom of the screen.

4). Choose the Your Orders option.

5). Select the movie ticket you want to cancel.

6). Then, hit the Cancel Booking option to cancel your movie ticket.

7). On the next screen. select the Get Refund button to get your refund for the canceled movie ticket.

8). Finally you have canceled your movie tickets on BookMyShow.

How to Cancel Your Movie Ticket on the BookMyShow Website

1. Open a web browser on your phone or PC and visit the official website of BookMyShow.

2. Then, log in to your account.

3. Click on the Profile icon from the upper right corner.

3. Choose the Your Orders option.

4. Next, choose the Movie ticket you want to cancel and hit the Cancel Booking button.

5. Then, choose the source you want to receive your refund from and select the Get Refund button.

6. Now, you have successfully canceled your movie tickets on BookMyShow.

After canceling your movie tickets from BookMyShow, you will receive your refund instantly if you choose BMS Cash or it will take up to 7-10 working days if you choose the original payment source.

Note: You can also check out our guide to canceling movie tickets on Paytm.

How to Cancel Movie Tickets on BookMyShow for Superstar Customers

You will receive the superstar badge on your profile if you make 10 bookings on BookMyShow within a cycle of 365 days. Another requirement is all the 10 bookings made should be above Rs.100.

The procedure for canceling the movie ticket on BookMyShow for Superstar customers will be the same as regular users but the superstar customers will get some additional offers. So, if you are a superstar customer of BookMyShow, the following steps will guide you to cancel your movie ticket.

1. Log in to your BookMyShow account on the app or the web.

2. Go to your Profile and choose the Your Orders option.

3. Next, choose the movie ticket you want to cancel.

4. Select the Cancel Booking option.

5. Then, choose the refund method and select the Get Refund button.

Finally, your movie ticket will be canceled and you will get a refund for your ticket at the selected source.

Eligibility to Get a Refund After Canceling a Ticket

• Even though you are allowed to cancel the bookings for some tickets, you have to cancel the booked tickets 20 minutes to 4 hours before the start of the show to make use of the cancellation option.
• The time limit to cancel the ticket booking varies for each Cinema. So, you have to make sure that you have canceled before the given time to get a full refund.
• If you have applied for any offer codes or loyalty points while booking the tickets, then you are more likely to be ineligible for Cancelling the tickets.
• On using a gift voucher to book the tickets, you will get a refund to the same gift voucher you have used within a day, which can be used for your next bookings.

Even though you become ineligible for canceling the tickets, after canceling, you will still get 50 to 75% of the booking amount as a refund based on the cancellation policy.

Frequently Asked Questions