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How to Delete or Deactivate Ola Account Permanently



How to Delete Ola Account

Ola is one of the world’s largest ride-hailing companies, which allows you to book your ride from 250+ cities across India, Australia, New Zealand, and the UK. If you are not using the Ola app anymore, you can delete or deactivate your account permanently from the Ola database. But, it doesn’t have any inbuilt options to delete/deactivate your account within its app or website. Hence, you need to send out an email, or you can call and contact the customer support team to delete your account.

Things to Remember Before Deleting or Deactivating the Ola Account

Once you have deleted or deactivated your Ola account permanently, you will not get back the ride history associated with your account. Therefore, if you want any previous ride history details, you need to take a backup before deleting or deactivating your Ola account. Take the necessary screenshots and send those screenshots to your email ID or take a photocopy of them for future reference.

Helpful Tip: If you are using the Zomato online food delivery platform and you are unsatisfied with their services you can delete the Zomato account.

How to Delete or Deactivate Ola Account Permanently

As mentioned above, the Ola app or website doesn’t have any inbuilt option to delete or deactivate your profile, irrespective of Android or iOS users. Hence, you can follow the below-proven methods to delete your account permanently.

  • Delete the account by sending an email to the support team
  • Delete the account by contacting the customer support team

You can follow the same methods mentioned above to delete your Ola partner account.

Method 1 – Delete or Deactivate your Ola Account by Sending an Email

You can compose an email to [email protected] or [email protected] along with the below details to delete your account permanently.

  • Account Name
  • Mobile Number
  • The email address associated with the Ola account

1. Open the Gmail app and you should send the email associated with your Ola account.

2. Hit the Compose icon present on the email app.

3. In the To field, mention [email protected] or [email protected].

4. In the Subject, mention Delete my Ola Account.

5. Compose the body of the email by specifying the reason for deleting the Ola account along with the above-listed details and send it to the Ola support team.

6. You can get the reply email back from the Ola team within 3-4 working days.

7. Once the request is approved, you will get a confirmation email back from the Ola team.

Method 2 – Delete or Deactivate Ola Account Via Customer Call

You can visit the official website of the Ola customer support team to know the customer care number according to your location.


1. Grab your phone and open the Dail pad.

2. Call the Ola customer care number.

3. Wait for an available Ola representative to attend the call.

4. Talk to the agent and request the person to Delete your account.

5. Provide the necessary details they asked for, like first name, last name, email address, etc.

6. Don’t forget to ask them to send out an email verification to confirm the cancellation.

Helpful Tip: If you are a digital payment user and you are unsatisfied with the PhonePe Account you can delete it permanently.

Best Alternatives for Ola

If you require any riding apps after deleting the Ola account, you can check out the best alternatives to it.



Uber is one of the best alternatives for Ola, and it is available in more than 900 cities. By using this app, you can request a private car, track the journey time, and many more.



Libertaxi works on iOS, Android, Mac, and the web. It is free and open-source software under the AGPLv3 license platform with minimal tracking. It supports multiple languages, such as English, Russian, Indonesian, Portuguese, Spanish, and French.

Frequently Asked Questions

How to Delete Ola Postpaid account?

You can send out an email or call the Ola customer support team to delete your Ola postpaid account.

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